Frequently Asked Questions

  • Candlebark Psychology is not a crisis service.

    Please call 000 if you are in an emergency.

    Alternatively, you can call:

    Lifeline 13 11 44 - A crisis support and suicide prevention service for all Australians.

    Mental Health Line 1800 011 511 - The Mental Health Line offers professional help and advice for everyone. Operates 24 hours a day, 7 days a week.

    Beyond Blue 1300 22 4636 - Beyond Blue provide support to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

    Kids Helpline 1800 55 1800 - Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged five to 25.


    Suicide Call Back Service: 1300 659 467 - Suicide Call Back Service is a free nationwide service providing 24/7 phone and online counselling to people affected by suicide.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • Each session is 50 minutes.

  • MHCP are accepted. Please talk to your GP about this as an option for you. Paying privately is also an option.

    No bulk billing is available.

    Feel free to reach out with any additional questions or to discuss your options.

  • Please reach out if you need to change or cancel an appointment.

    If you need to cancel or reschedule your appointment:

    • Prior to 48hrs: Free

    • 48hrs or less: The full fee will be charged.

  • This session is an opportunity to get to know one another. It’s also when I might ask you some more in-depth questions to begin our assessment together, build some therapy goals, and work towards a treatment plan. This can sometimes take up to 3 sessions depending on what’s going on for you.